Contact

Having trouble with an order, a payment or an e-ticket? Reach Ersatix customer service through any channel below and include your order code so we can help faster.

Customer service

[email protected]

Answered within 24 hours on business days.

Phone

+62 851-6161-5210

Service hours

Senin sampai Minggu, 00.00 sampai 23.59 WIB

Instagram

@ersatix

Company

Ersatix is operated by

PT. SAMBILAN GROUP INVESTAMA

Business address

Bengkong Indah 3 No. 8, Kel. Bengkong Indah, Kec. Bengkong, Kota Batam, Kepulauan Riau 29458

Event organizers

Want to sell tickets on Ersatix? Contact our partnerships team on WhatsApp.

+62 851-6161-5210

Quick help

Check order FAQ Refund Policy Terms & Conditions